Question 1

How do I contact CLAUT?

Accepted Answer

Email us at thandonyanombe1@gmail.com or call +27692720808. Visit us at Soweto, Joannesburg, 1808.

Question 2

How long does shipping take?

Accepted Answer

CLAUT typically processes orders within 1 to 3 business days. Orders over R 1 500,00 qualify for free shipping. Standard delivery is R 75,00. See our full policy on the Shipping Policy (/shipping).

Question 3

What is your returns policy?

Accepted Answer

You can return unused items within 30 days of delivery. Read the full Returns & Refunds policy (/returns) for eligibility and steps.

Question 4

How do I track my order?

Accepted Answer

Sign in to your account and open My Orders (/account/orders) to view status and tracking details for purchases from CLAUT.

Question 5

Is it safe to pay online?

Accepted Answer

CLAUT uses secure payment providers. Your card details are encrypted and never stored on our servers.

Question 6

Can I place an order via WhatsApp?

Accepted Answer

Yes. Add items to your cart and choose WhatsApp checkout to send your order to CLAUT on WhatsApp.

Contact CLAUT

Get in touch

Frequently asked questions

Contact CLAUT

Get in touch

Frequently asked questions